Frequently Asked Questions

Follow the guidelines below to receive text messages on your phone using our preferred method. Replace "phonenumber" with your own phone number, area code first. Do not include dashes, parenthesis, or spaces. For example, if your phone number is (555) 555-5555 and your provider is Verizon, enter "5555555555@vtext.com". 

We recommend setting Instant Alerts Ensure Critical Data Collection when you may have doubts on the reliability of page. Doubts for example, could be triggered by a page impression report that shows a sudden drop of traffic, even though the tagging audit shows complete tagging implementation.

Our Instant Alerts Ensure Critical Data Collection functionality can also be used to record a process or form being filled out, we can then replace this at a specified interval and Instant Alerts Ensure Critical Data Collection.

No. The plugin loads and execute the code exactly as it renders on pages.

Yes, but not directly from the interface. Current solutions include:

• Placing a cookie in a filter
• Starting September 2010, Op will set up an AU node
• To OP’s experience, not all pages are set to geo-redirect, so sometimes a start page other than the homepage could be a work-around to that.
• Using SC data node proxy servers (AdRelevance) [experimental and to be coordinated with OP]

Yes! As the popularity of mobile devices such as iPhone, Android and iPad continue to grow, more and more companies are rolling out mini-sites designed to support these devices. The implementation and management of tags can be tricky on these sites, so we've enhanced ObservePoint to make tag management on mobile sites a bit easier.

Yes. Our advanced filters allow for regular expressions. including INCLUDE, EXCLUDE, and REPLACE.

Please review our getting started guide for best practices on setting up an audit.

ObservePoint comes with a free browser plug-in that can be used as a sniffer in your Firefox browser.

Download the plug-in.

Once installed, an icon similar to Httpfox or Httpwatch will appear in the bottom right corner of the browser. When clicked, a side bar will appear revealing the OP browser menus: Session Recorder, and Page Requests.

Page Requests features the following tabs: HTML, CSS, JS, Images, Flash, and Tags. Each of this tabs, when active, each will show traffic sniffed from the respective category. The Session recorder is used to record session to allow pixel monitoring beyond password-protected pages (see below section for more details.)

Yes. What makes SiteAudit unique in this area is that we fire the tag and validate the data in the request to the tag vendor. We also provide the ability to stop the final image request from going to the vendor (by default) to avoid inflating the metrics (Called Silent Mode). 

The technology under the hood for SiteAudit is just like the Google bot, it crawls from single or multiple points, discovering URL and following them.  If you have landing pages that are not linked from any page, you will have to add those as separate domains.  You could also include them all as "Starting URL" inside a single domain.