Tag Category: Voice of Consumer
Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards. Ensure the reliability and relevance of your results by using multiple proven methodologies. Real time data from iPSI Experience Framework and 4Q Task Completion Framework allows for comparative benchmarking, putting all results into context. Then inject your VoC results into Google analytics and SiteCatalyst to provide seamless integration of your customers’ insights and improve the overall customer experience.
Read more: http://www.iperceptions.com/